Yes, this vendor is trustworthy. Couldn’t be happier. Top notch customer service. The cs team answered all my questions (and I had several) promptly and were even able to help me out with a semi-last minute change to my order. I actually sent them a thank you email after my gal arrived because she was so far beyond my expectations! I recommend any potential buyers to check out The Doll Forum both for research purposes and for a list of legit, approved vendors, which this seller is.